Energy | Snapmeter
Deliver energy feedback
Explain bill variance
Benchmark & audit my portfolio
Lower peak demand charges
Measurement & Verification
Audit my utility bills and rates
Real time submeter analytics
Forecast my budget
On demand custom reports
–Pricing for Snapmeter
Maintenance | Tikkit
Improve communication on work orders
Asset management, simplified
–Pricing for Tikkit
Smart Buildings Learning Center
Gridium Service Areas
Energy Services Partners
Working at Gridium
Help for Tikkit Staff Users
Logging into (and out of) Tikkit
Managing your organization
Setting up Tikkit: overview
Tailoring Tikkit to your organization
Managing staff members
Managing request types
Managing request labels
Adding a profile photo
Creating and managing occupants and occupant groups
Configuring occupant access settings
Creating new occupants from inside a request
Creating custom views
Changing request list columns
Communicating with staff, occupants, and vendors
Using request labels
Viewing audit & activity trails
Creating requests by email
Tracking time in Tikkit
Getting started with time tracking
Manual time tracking
Reporting on work hours
Tracking costs in Tikkit
Reporting on costs
Adding costs to requests
Setting up cost categories
Vendor management overview
Assigning requests to vendors
Communicating with multiple vendors
Creating and managing vendors
Tracking vendor progress
Set up a preventative maintenance plan with repeating requests
Creating and managing repeating requests
Setting due dates and creating requests in the future
Tracking and viewing repeating requests
Pausing, unpausing, and permanently deleting repeating requests
Adding Tikkit to your computer’s desktop
Setting up default request types
Adding or removing request types from many locations at once
Adding Tikkit to your phone’s home screen
Why can’t I log in?
Why is my custom view not matching any requests?
Why can’t I see the location I just created?
Why can’t I see the request type I just created?
Why can’t I log in on my iPhone / iPad?
Why aren’t Tikkit emails reaching anyone in my organization?
Why aren’t notifications coming through?
What is the maximum file size for uploads?
Have a question not covered here?