I just created a new request type for my organization, but when I log into Tikkit to create a request, the new request type isn't available. What gives?

After you create a new request type, you also have to add it to specific locations to make it available. Not all request types make sense for all locations, so you need to tell Tikkit which locations to associate the request type with.

There are two ways to do this:

  1. To add a request type to several locations at once, edit the request type and set the “Locations” field.
  2. To add a request type to an individual locations, edit the location and update the set of associated request types.