Tikkit Help Site

Managing request types
Managing request types

Set up categories of requests for faster dispatching and better reporting

Managing request labels
Managing request labels

Use request labels to customize your workflow and finetune your reporting

Managing locations
Managing locations

Create locations and areas to better manage your workflow

Following requests
Following requests

Stay on top of requests that aren't assigned to you

Crosstab reports
Crosstab reports

See how metrics vary across groups

Creating custom views
Creating custom views

Set up custom views to keep on top of your workload, track the status of important requests, and tune out extraneous noise