Work order management. Without the work.

Email, text message, and web options mean an easy tool that’s up and running right away.

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Building managers face a daily battle with overflowing occupant requests, vendor appointments, and preventative maintenance reminders. Tikkit organizes this chaos into a single, elegant interface accessible from anywhere.

Tikkit helps your team manage:

Work Orders

Create work orders, assign them to staff or vendors, and interact with occupants all via a gorgeous, mobile-friendly interface that streamlines communications and eliminates busywork.

Occupant portal

Set up an attractive, easy-to-use occupant help center to capture occupant requests for service and help occupants track resolution of their issue through the web and email. Occupants can easily upload images to help speed issue resolution.

Vendor management

Many problems require the assistance of outside vendors. Staff can assign issues to vendors via the same work order system they use to track issues internally. Just as with occupants, the data, photos and files of service calls are collected, categorized and made searchable instead of disappearing into the ether of service calls.

Notifications

If you like, get notified by email or text message when issues are updated with new comments, a label is changed, or other updates are made.

Easy PM scheduling

Set up calendar or daisy-chained templates to issue preventive maintenance alerts in a series (due dates & schematic files optional) and automatically label & cleanup created, but not completed, PMs in a backlog.

Preventive Maintenance ROI

An estimated 545% ROI and OPEX savings of $0.33 per square foot are waiting for you inside your PM plan. Using a digital PM tool means an 8.7% improvement in time-to-resolution. (Per studies from JLL and Texas A&M University.)

Gridium is trusted by hundreds of millions of square feet of property including:

Tikkit Plans & Pricing

No long term contracts. Free to try. Easy to buy.

Monthly Billing
Annual Billing (Save 16%)

Staff User

From
$59
Per Staff User Per Month
These great features:
  • Unlimited locations
  • Unlimited Occupant users and Vendor users
  • Manage work orders & preventive maintenance
  • Manage vendors
  • Text message alerts
  • Email integration
  • Self-service occupant portal & alerts
  • Asset management
  • Services scheduling
These great features:
  • Unlimited Staff users
  • Unlimited Occupant users and Vendor users
  • Manage work orders & preventive maintenance
  • Manage vendors
  • Text message alerts
  • Email integration
  • Self-service occupant portal & alerts
  • Asset management
  • Services scheduling

Custom Portfolio
(~10 or more Staff users or ~5 or more Buildings)

Pricing varies.
Please get in touch for specific details.

Everything in Staff or Location pricing, plus:
  • Historical work order archive uploading
  • Full-service onboarding
  • Customized support
  • Our team searched high and low for a solution to our homegrown request for service system. We liked Gridium’s simple approach to the market and the way I can simply reply to a tenant email from my phone and everything is tracked for me. It allows me to carry forward Kenmark’s track record of delivering an improved tenant experience.

    Steve Reichardt
    Chief Engineer, Kenmark Group
  • Over my career I’ve used every work order and CMMS system under the sun. Gridium has simplified things to their essence and the system is very easy to use, even for my roving team whose primary device is a phone. We’re using it to help boost service levels, enhance field service efficiency and enable tenant self service.

    Bill Young
    Director Engineering, Basin Street Properties
  • Tikkit is brand new and already way better than legacy CMMS and work order systems that have been around for decades. It is flexible and handles rich data from each ticket stream, including photos and video. Tikkit helps instrument and track vendors, as well as service progress. It has broad system features for interaction from your smart phone. If you are looking for better vendor and service management, I highly recommend a trial.

    Wayne Wiebe
    Real Estate Operations Leader, former Real Estate Director for Echelon, GoPro and UPS.
  • Steve Reichardt
    Chief Engineer, Kenmark Group
  • Bill Young
    Director Engineering, Basin Street Properties
  • Wayne Wiebe
    Real Estate Operations Leader, former Real Estate Director for Echelon, GoPro and UPS.

Boost communication in your team today

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