Create work orders, assign them to staff or vendors, and interact with occupants all via a gorgeous, mobile-friendly interface that streamlines communications and eliminates busywork.
Set up an attractive, easy-to-use occupant help center to capture occupant requests for service and help occupants track resolution of their issue through the web and email. Occupants can easily upload images to help speed issue resolution.
Many problems require the assistance of outside vendors. Staff can assign issues to vendors via the same work order system they use to track issues internally. Just as with occupants, the data, photos and files of service calls are collected, categorized and made searchable instead of disappearing into the ether of service calls.
If you like, get notified by email or text message when issues are updated with new comments, a label is changed, or other updates are made.
Set up calendar or daisy-chained templates to issue preventive maintenance alerts in a series (due dates & schematic files optional) and automatically label & cleanup created, but not completed, PMs in a backlog.
An estimated 545% ROI and OPEX savings of $0.33 per square foot are waiting for you inside your PM plan. Using a digital PM tool means an 8.7% improvement in time-to-resolution. (Per studies from JLL and Texas A&M University.)